OLSP Cancellation and Refund Policy
At OLSP, we understand that sometimes plans change and you may need to cancel a purchase or request a refund. We've crafted our cancellation and refund policy with our users in mind, to be as fair and transparent as possible.
We give a 30-day guarantee for users from the time of purchase unless stated otherwise. To initiate a cancellation, [contact our support team/provide details/visit our account section].Once your cancellation is approved, the product/service will be revoked, and the refund process, if applicable, will begin.
Refunds are processed for eligible cancellations in accordance with our policy guidelines. The refund amount may be subject to deductions based on any used portion of the service/product, transaction fees, or other applicable charges. Refunds are typically processed within [specific number of business days], but the exact timing can vary depending on the payment method. Refunds will be credited to the original payment method used during the purchase. If, for any reason, that's not possible, we will contact you for alternative arrangements.
3. Non-refundable scenarios:
Some products/services may be non-refundable, as indicated at the time of purchase. If the product/service has been used, accessed, or benefited from in any significant manner, it may not qualify for a refund. If the cancellation request is made after the stipulated time frame, a refund may not be possible.
4. Exceptions: While our policy provides a general guideline, there may be exceptional circumstances where we will consider individual cases. If you believe your situation warrants a different approach, please contact us, and we will review it on a case-by-case basis.
5. Contacting OLSP: For any questions, clarifications, or concerns regarding our cancellation and refund policy, please reach out via email to our support team at firstname.lastname@example.org.